Learning Systems Specialist

• Do you have experience supporting Learning Management Systems and integrations?
• Are you able to engage and collaborate with strategic partners to lead change and provide technical expertise?
• Can you enhance the student learning experience by providing technical excellence for the University’s Learning Management System?

Mō Te Herenga Waka - About our University

Te Herenga Waka - Victoria University of Wellington is a global-civic university with our marae at our heart. This iho draws off our heritage and is further defined by our tūrangawaewae, in particular Wellington, Aotearoa, and the Asia-Pacific, all of which are expressed in our position as Aotearoa New Zealand's globally ranked capital city university.

Kōrero mō te tūranga - About the role

Te Herenga Waka - Victoria University of Wellington is currently recruiting a Learning Systems Specialist to join the Applications Support team within Te Tai Matihiko - Digital Solutions on a permanent, full-time basis. The role is responsible for providing application and system support for the University’s learning and teaching systems.

The purpose of the Learning Systems Specialist is to provide targeted and specialised application support expertise across our entire online learning platform to support the successful delivery of learning and teaching, an enhanced learning experience, and a future focused learning environment for all students at the University.

The Learning Systems Specialist also manages growth and change in our learning environment, manages the integration of new and modern learning tools and interfaces within the Learning Management System (LMS), and works with academics and Central Support Units (CSUs) on the innovative use of our learning platform.

Key responsibilities:

• Lead application development and design projects that enhance the quality of our learning platform and enable new or experimental digital learning and teaching experiences.
• Collaborate with Te Kōtuinga Mātauranga - Centre for Academic Development (CAD) and other stakeholders to design, implement, and maintain a learning platform that supports current and future learning and teaching needs.
• Lead and participate in design thinking activities to understand and document learning technology needs of academics and students.
• Manage the technical administration and operational oversight of the University's digital learning platform and related environments.
• Lead and facilitate the technical relationship with learning environment and technology vendors.
• Manage or participate in projects that focus on the enhancement of digital learning and teaching.
• Provide input, as appropriate, into digital learning and teaching standards, policies, and procedures.

Ō pūmanawa - About you

You will:

• Have excellent problem-solving and analytical skills and enjoy helping others succeed through learning and teaching technologies.
• Keep calm under pressure and manage your time efficiently.
• Be able to balance the demands of both project and operational work while maintaining a high standard of service.
• Understand and believe in the importance of responsiveness and customer service, and nurture effective relationships with vendors, stakeholders, and users.
• Maintain a high level of technical knowledge and bring innovation, integrity, and sound judgement in your approach to work.
• Be an effective communicator and enjoy working as part of a team, while also being an organised self-starter.

Key requirements:

• Proven experience in the technical administration and support for modern cloud-based Learning Management Systems and associated learning tools.
• Proven experience in managing application environments and common integration standards, with preferred experience managing LTI and Caliper.
• Proven experience in management of enterprise-wide IT application environments, and critical strategic IT infrastructure.
• Experience in creating, managing, documenting, and improving application support processes and application lifecycles.
• Strong interest in modern/digital online modes of delivery and instructional design methodologies.
• Sound relationship building and stakeholder management skills.
• Knowledge and commitment to the principles of Te Tiriti o Waitangi.
• Culturally intelligent.
• Relevant professional experience.
• Experience in the use of digital technologies for teaching and learning, preferably in the tertiary sector.
• Highly developed oral and written communication skills, with the ability to express complex matters in a concise and easily understandable manner to different target groups.

Ētahi kōrero hai āwhina i a koe - Why you should join our team

Our team is fast paced, thrives on sharing ideas and information, and working in a collaborative style. We offer flexible working arrangements. This is a fantastic opportunity for someone with excellent customer focus and strong problem-solving skills to provide a positive experience for others through support of the University’s teaching and learning systems.

There are many benefits to working at Te Herenga Waka - Victoria University of Wellington, including being part of New Zealand’s top research university.

Role description - Click here to see further information, including salary.

Close date for vacancy: 05 November 2024. We can only consider applicants who are citizens or residents of New Zealand or Australia or on a current working visa. Applications will be reviewed as they are received, and we may progress with suitable applicants prior to the application closing date. Applications from recruitment agencies are not accepted.

Contact details for vacancy: If you have any questions regarding this role please get in touch with Catherine Galuszka (catherine.galuszka@vuw.ac.nz). But applicants should follow all steps listed below.

Important - application steps and information

Download and complete the University Application Form, (Learning Systems Specialist, #2165). Then, please combine your cover letter, CV, and the University Application Form into a single file (preferably in pdf format). Click Apply and follow the process to enter your contact details and attach your combined file (CV, cover letter, and the University Application Form) using the “CV/Resume” button.

If you are unable to combine your documents or have further supporting documents, please email these to erecruit@vuw.ac.nz stating the reference number and position title from the advert in the subject line.